Privacy Policy

Nsana Lush Privacy Policy

 

This Privacy Policy describes how your Personal Information is collected, used, and shared when you visit or make a purchase from nsanalush.com (the “Site”). By visiting www.nsanalush.com, you are accepting the Privacy Statement and you consent to the practices it describes.

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site (nsanalush.com), we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

WHY WE NEED IT?

We need to know your personal data so that we can provide you with the products/updates/news you have requested.  We will not collect any data that we do not need in order to provide and oversee this request.

Nsana Lush may use the personal information collected through its website primarily for such purposes as helping to establish and verify the identity of users; opening, maintaining, administering and servicing users’ accounts or memberships; processing, servicing or enforcing transactions and sending related communications; providing services and support to users; improving the website, including tailoring it to users’ preferences; providing users with product or service updates, promotional notices and offers, and other information about Nsana Lush; responding to your questions, inquiries, comments and instructions; maintaining the security and integrity of its systems.

REGISTRATION FORMS

If you are offered the opportunity to enter a promotion, to become a registered user of the Nsana Lush website, or to opt-in to receive Nsana Lush’s information through another site, you must apply by filling out the registration form on the site. This form requires certain personally identifiable information that may include, without limitation, your name, email address, postal address, telephone number, areas of interest, product usage, and/or a unique individual password.

EMAIL AND OTHER VOLUNTARY COMMUNICATIONS

You may also choose to communicate with Nsana Lush through email, via our website, by telephone, in writing, or through other means. We collect the information in these communications, and such information may be personally identifiable.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

WOOCOMMERCE

Our store is hosted on WordPress. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Woocommerce’s data storage, databases and the general WordPress application. They store your data on a secure server behind a firewall.

PAYMENT: PAYSTACK CHECKOUT

When you check out on the nsanalush.com website which is Paystack Checkout enabled, Paystack will ask you if you’d like us to remember you. When you allow us to remember you, Paystack will store certain identifying information, such as your email address and your mobile phone number (“Paystack Credentials”), and your Payment Credentials. Information stored as part of your Payment Credentials may include information such as your name, the account number and the expiration date, as well as associated information like your billing address and shipping address. The advantage of remembering you is that it will make your checkout quicker and easier if you come back to the same website, or to any of the other Merchants that use Paystack (a “Paystack Enabled Merchant”) — this can be especially handy when you’re on a mobile device or don’t have your credit card in front of you. Learn more – https://paystack.com/terms#data-processing

 

SHARING YOUR PERSONAL INFORMATION

Nsanalush.com does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. Nsana Lush may use unaffiliated companies to help it maintain and operate its website or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. Nsana Lush may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law. Finally, as the Nsana Lush business develops, it may sell or buy corporate assets, and in such transactions, customer information may be one of the transferred business assets. If Nsana Lush, its internet businesses, or substantially all of its assets, is acquired, customer information may be one of the assets transferred. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

SECURITY

Nsana Lush maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are offered on the site, transaction information is transmitted to and from nsanalush.com in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. Nsanalush.com restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception.

CHOICE/OPT-OUT

In order to provide better service to you, nsanalush.com will send you communications related to your transactions, security or the administration of its website. From time to time, nsanalush.com and its affiliates may also wish to send you other messages or updates about Nsana Lush, its affiliates, or their promotions and other activities. If you do not wish to receive non-transaction/security-related communications from Nsana Lush and its affiliates, please send an email containing your request to customer service.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 18.

DATA QUALITY/ACCESS

Nsanalush.com allows you to change, update, or delete the information you may provide in your optional registration form. If you would like to change, update, or delete your personal information, please send an email containing your request to customer service.

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